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Can I edit my
profile? |
Yes. You can
change and add to your profile as often as you like. Any
changes you make will be effective immediately on the
site. Please be aware however, that caching may affect
you seeing changes for up to 20 minutes, so you may like
to go to Internet Options in your browser and delete
your temporary Internet files to see any changes
immediately, and then log on again.
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Can I change
my username? |
No. Usernames
cannot be changed. If you require a new username then
you must request for your profile to be deleted, and
create a new profile.
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Can I change
my password? |
Yes. Please
contact us, telling us what you would like your
new password to be and we will change this for you.
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Can I change
my email address? |
Yes. Please
contact us telling us what you would like to use
as your new email address and we will change this for
you.
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Can I add my
contact details in my profile
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No. All contact
details will be removed as profiles are checked by hand.
Please do not try to disguise your contact details -
this is only a waste of your time!
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Can I add
links to my profile? |
You may only add
links to your profile if you have checked the
`advertising paid services` box and are a premium
member. You may not under any circumstances include
links in your profile if you have stated you are `here
for fun`. This only applies to adult sites. Members of
thedatehub sites are not allowed any links under any
circumstances.
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How do I write
a good headline? |
The best
headlines are original. Bear in mind that cliché
headlines may seem really cool - but you won`t be the
first to have thought of it! If you have a sense of
humour, use it! Be short, snappy, original and honest.
Don`t use your headline to boast. The best sort of
headline to attract the sort of people you want, if a
headline that would get YOU interested.
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How do I write
a good description? |
The best
descriptions are full of information and unique details
about you and your preferences. Avoid writing lists - as
much as you may be interested in swimming, horse-riding,
reading, cooking, drinking, partying, going in, staying
out - it's not very inventive or enticing. Be creative,
take your time. Rather than saying you have a GSOH, use
it - write something witty. If you are interested in
writing songs or poetry - include a verse for the fun of
it. Don't be too formal, write as though you are talking
to the person. Don't be over confident saying "I don't
know why I'm doing this, I could meet anyone in the pub"
- it's not exactly attractive. On the flip side -
there's no need to be overly shy - "I'm not particularly
interesting - an average sort of girl really" won't have
them hammering your door down. Most importantly, be
honest. Lying is rude and will not achieve anything. If
you are hear to meet people, never never never write
"more details coming soon." Not only will you find that
NOBODY will be interested in getting in touch with you,
you will find your profile whipped off the site until
you can do a better job. You don't want to search
through profiles with nothing in them, so we won't let
them through. Simple as that.
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Can I
advertise my profile outside of the site?
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Yes, there is a
`send to a friend` option on every profile. Click on
this link to email your profile to yourself or other
members. This will appear in your email as a link, which
you can place elsewhere on the web to link directly to
your profile.
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I entered the
wrong gender / my gender has changed - how do I edit
this? |
If this is the
case, don't worry. Just drop us a mail via our
members contact
form and we'll change your gender or member
type for you. This can only be done for changing male to
female or female to male. No other changes can be made.
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Do Premium
Members get more profile options?
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Yes. As a
premium member you can hide your profile. This means
that you can log in to the site, search and chat as
normal, but you will not be seen in the search results
pages by other members. This gives you the freedom to
search without being seen if you wish. You will however
be visible in chat, and if a member clicks to view your
profile it can be viewed in this area alone.
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How do I hide my profile?
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To hide your
profile, click on the hide my profile link within the
profile tab. This option is only available to premium
members, offering more privacy, allowing you to search
discretely without being seen in the search results.
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What are the
guidelines for an acceptable profile?
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Firstly, ensure
that you have completed your profile to the best of your
ability with plenty of interesting, honest and relevant
information. Your profile will be rejected if you submit
a one-liner - nobody likes to read them so yours will
not be passed. Your profile may be failed or edited if
it contains any contact information - this is NOT
permitted in profiles. You may freely exchange contact
information within chat or on-site mail. Please also
refer to our terms and conditions if you are unsure
about acceptable language or references in this section.
We advise you to use your common sense when writing your
profile.
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Why was my
profile failed? |
If your profile
was failed it was either too short - please go back and
enter more information or contained contact information.
It may have contained unsuitable content or language or
reference to illegal activity Please read our terms and
conditions as to acceptable content in profiles.
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What are blogs?
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Blogs are web
logs This is a sort of online journal where you can make
comments about yourself, other people, what`s going on
in the world or how you`re getting on with the site.
This is a free space that you can add to and update
periodically as an online diary, which is available for
all other members and yourself to see. You can also see
other member`s blogs.
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Can I add or
edit my blogs? |
Yes, you can add
new blogs, or add comments to your existing blogs at any
time.
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Can I add or
edit other people`s blogs?
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Yes, you can add
comments to other people`s blogs. Any unsuitable
comments will be removed when reported to us for
investigation.
How do I delete
my profile?
If you would
like to have your profile deleted please go to your
profile page and click on “Profile removing” tab at the
top of the page. Once your profile has been removed you
won’t be able to log in to the site with your password
and username that refer to the profile removed. If you
change your mind after the profile has been removed you
can e-mail a request to restore your profile to the site
administration team. We greatly appreciate any feedback,
so if you could provide reasons as to why you wish your
advert to be removed we would be very grateful. If you
are a premium member you must also not forget to cancel
your subscription in payment system because this is not
done automatically when your profile is deleted.
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My Question
has not been answered here, where can I contact you? |
If your question
has not been answered, please read through our other
relevant help sections. You may submit your questions
via our members help form.
Please provide full and comprehensive details of your
problem to allow us to respond to your query quickly and
effectively.
Back to FAQ Index
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