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Chat Rooms FAQ                        Back to FAQ Index

How do I chat

As soon as you have joined you can start chatting with other members. Simply click on the chat tab on the menu and chat will open in a new window. You will be shown a selection of rooms to choose from, and must agree to abide my the rules of the chat room before entering. To end your chat session, you MUST log out of the chat room by clicking on the link. If you simply close the window you will have to wait until your username is timed out before you can re-enter the chat room.
 

  What is chat etiquette

You are kindly asked to review the terms and conditions for acceptable behaviour in chat. Please be respectful and polite to all members. We will not enter into personal disputes, and where trouble may arise please report it to us. It is common place to ask a member in the main chat room if you can private message them before doing so. It is also good manners to view their profile before asking other members obvious questions that they have answered in their profile.
 

How do I private message people

To private message another user, double click on their username in the username list. This will open a private chat message window between you and them. Please remember to ask other members in the main chatroom if you can private message them before doing so.
 
How do I change chat rooms
Click on the word `rooms` at the bottom of the user list. This will open a list of the other rooms available. Click on the room you want to go to, then click on `Go To Room` at bottom of list of rooms.
 
Why does it say my username is in use
If your username is in use you have probably exited chat without logging out. If you close the chat window and do not click the log out button you will have to wait until your username has timed out before you can re-enter chat. Even if you log out you will not be able to re-enter.
 
How do I view someone`s profile when I`m chatting with them
Right click on the username of the person whose profile you want to view, and select `view profile` The member`s profile will pop up in a new window.
 
Why can`t I open someone`s profile in chat
If you click on the username and select `view profile` and the profile doesn`t pop-up in a new window, you have to turn your pop-up blocker off or hold the CTRL key down on your keyboard while clicking on `view profile`.
 
Why can`t I see anything in chat
The chat room is a standard Java applet. The first time you go into the chatroom it downloads the java applet for you. This may take a couple of minutes, but once downloaded future access will be almost instant. If you just get grey boxes and cannot see any chat activity it may be because your java is too old. You can upgrade your java by going to http://java.sun.com/getjava/download.html and following the steps on screen.
 
What is video chat
Video chat is a unique feature that allows you to chat with other members via your webcams. If you do not have a webcam you can still enter the video chat room and view or listen. Video chat is only available to premium members, if you cannot see video chat you will need to upgrade to gain access.
 
How do I video chat with other members
Please ensure that your webcam and mic are plugged in and fully working in as instructed in your device handbooks, if you wish to communicate via them in the video chat room. Please click on the video chat tab on the menu bar. This will open the video chat window. Follow the on-screen prompts to start video chatting!
 
How do I enter video chat
 
Select the “Chat” button in the panel menu.
Click on "Let me in to video chat!" in the pop-up window.
When entering you have an option either to allow or deny video chat to access your camera and microphone. Choose either one to proceed.
 
How do I join video chat rooms
In video chat you will be offered a list of rooms. After logging in you are taken automatically to the main room (The Hub). To join any other room:
1. Select the room you want to join
2. Click on the “Join room” button
If you are currently being logged in to any room except The Hub (BDSM, for instance) and want to enter another room (ex: Bi Fems) you have first to get back to The Hub (Choose “Back to Hub”) and then repeat the steps 1 and 2.
 
How do I create a private room
You may create your own room in video chat and invite there other members for private communication.
1. Choose “Create Room”
2. Fill out the fields in the pop-up window (name of the room, description and password). The password should not be the one you use to log in to the website. You may enter any sequence of characters as a password.
3. Choose “Create It” if you want to continue or “Cancel” if you don’t want to create the room.
4. Then send the password to the members you want to invite to your room.
 
How many users can I see and hear at the same time
You may receive video and audio only from one user at the same time although you are able to simultaneously message to all the users in the same chat room.
 
Can I send and receive private messages
Yes, you can send and receive private messages that nobody will see but you and the person you are talking to. For this purpose select the user you want to talk with privately and type your message in the left white field under the list of users. The messages you send and receive this way will be visible only on your and your interlocutor’s computers.
You may want to have private conversations with different users simultaneously during one video chat session. It is possible however every time you send a private message don’t forget to select a certain user to whom the message is intended.
Unfortunately you cannot insert emotional pictures there automatically simply by clicking on them. If you want to show emotions you may either type them manually, ex: :), or just copy-paste.
 
Can I view someone’s profile when chatting with them
Yes. To view someone’s profile select a member and click on the “View profile” button under the list of members.
If you click on the username and select “view profile” and the profile doesn’t pop-up in a new window, you have to turn your pop-up blocker off or hold the CTRL key down on your keyboard while clicking on “view profile”.
 
What if I do not want to receive messages from some users in video chat
You may block any user you don’t want to receive messages from. Select a user you want to block and click on the “Block/ Unblock user” button. To unblock this user select his/her username and click on “Block/ Unblock user” again.
 
How do I use my webcam and microphone
When entering video chat you will be given an option either to allow or deny video chat to access your camera and microphone. Choose “Allow”.
If you want to receive video/audio from any user simply click on his/her username and you will be able to see this user in the user’s video box on the top as well as hear him/her in your headphones.
If you want to stop receiving video/audio from any user click on the “camera” and/or “microphone” icons respectively in the user’s video box. A red sign will appear to show that video/audio stream is stopped. Click on the icons again to continue viewing/ hearing this user. To stop sending video/audio repeat the same steps in your own video box.
 
My Question hasn`t been answered here, where can I contact you
If your question hasn`t been answered, please read through our other relevant help sections. You may submit your questions via our members help form. Please provide full and comprehensive details of your problem to allow us to respond to your query quickly and effectively.
 

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